Introduction
The Psychology of Client Decision Making
The Manager as Coach
Leading with Emotional Intelligence
Emotional Intelligence in Selling
Business Breakthroughs
The Art and Science of Selling
Attitude and Action for Achievement
Building a Positive Workplace
Program: Leading with Emotional Intelligence
This leadership and management training program will deliver significant long term benefits to your business by developing the self awareness and attitudes of your managers. It will show participants how to lead teams by using coaching skills, based on the concepts of emotional intelligence.
Overview
Managers high in emotional intelligence outperform targets by between 15% and 20%. Developing your managers' emotional intelligence will enable them to motivate and empower their people to achieve their best. This program will show participants how to coach staff. Coaching allows people to contribute more fully and productively to the business. It enables managers and their reports to develop fulfilling and productive relationships.
Key Content
Emotional intelligence, the core competency in managing and leading others
The business case for coaching
Building empathy, trust, awareness, responsibility, empowerment, resilience, motivation and focus in your team
Effective communication, including active listening and giving constructive feedback
Understanding employees and helping them reach peak performance
Managing difficult circumstances like personal and organisational change
Benefits
As a result of the training intervention participants will have the mindset and skills to be able to:
Improve performance and help others achieve their personal best
Develop the emotional robustness to deal with pressure or difficult issues
Develop a coaching approach to management that has a positive impact on people
Manage the thinking, feelings and motivation of others
Manage personal and organisational change more effectively
Help people to take responsibility to plan and be proactive on the high payoff activities
Formats
Keynote or conference presentation 45 min to 90 min
Seminar or training workshop 1 day to 2 days
Individual coaching to maximise learning and behavioural change
Case Study
Leading with Emotional Intelligence increased self awareness and responsibility [Here]
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